Yes! You can pause or cancel a subscription any time you want in the Noopii customer portal. You can also access your subscriptions if you create an account in your shop.

You can access your subscriptions here.

You can skip or reschedule your next subscription payment at any time through the Noopii Customer Portal.

To skip a scheduled payment, simply click the 'Skip Payment' button next to the relevant delivery. If you'd like to change the payment date instead, select 'Reschedule' next to the scheduled delivery date and choose a new date that suits you.

Please note that subscription orders are dispatched one business day after your payment has been successfully processed.

Yes! You can easily add, remove, or update products in your subscription through the Noopii Customer Portal.

Simply click the 'Edit' button in the Products section of your subscription, then make any changes you'd like before saving your updates.

If the subscription can't be renewed because a payment can't be processed you will receive an email with a link where you can safely update your payment method.

We hope you enjoy the convenience of a Noopii subscription!

Free Shipping currently applies only to subscription cartons. If you add additional items into your order, please be aware that these may incur an automated shipping fee. For example, if you order a subscription carton, and add other Jamie Kay items, but the subtotal does not exceed $100, you will incur the standard shipping fee. To avoid this, you can either order just the subscription carton by itself, or order more than $100 worth of products.